ScanLister Update: New Billing & License System (Freemius Migration)

Nathan Holmquist
July 23, 2026

What's Better

Modern Customer Portal

You'll now have access to a modern customer portal where you can:

  • Renew your subscription
  • Update your billing information
  • Cancel your subscription anytime
  • View your invoices and payment history

Self-Service License Management

You can now manage your own licenses without contacting support.

  • Deactivate a license from one computer
  • Reactivate it on another computer
  • Manage your license activations whenever you need

No more emailing support just to switch devices.

What's Changing

Billing Description

Your credit card statement will now display something similar to: Freemius ScanLister

License Keys

Existing customers will continue using their current license keys. Customers who signed up after April 8, 2026 will receive a single license key that supports up to five activations.

Sales Tax & VAT (If Applicable)

Existing Subscribers

If your subscription was migrated from our previous billing system, your monthly payment will remain the same. Any applicable sales tax has already been factored into your existing subscription price.

New Subscriptions

Depending on your location, sales tax or VAT may be added to new subscriptions, as required by local law. This is not a ScanLister price increase. These taxes are simply collected automatically through our payment provider, Freemius, to comply with local tax regulations.

UK/EU Customers

If you're purchasing as a business and have a valid VAT number, you can add it to your billing profile to avoid being charged VAT where applicable.

What You Need to Do

Your subscription will continue automatically, and we'll handle the migration behind the scenes. We do recommend taking a few minutes to familiarize yourself with the new customer portal.

Helpful guides:

Final Note

This migration is part of our ongoing effort to make ScanLister easier to use, easier to manage, and more reliable—while reducing the need to contact support.