ScanLister Help Center

Guides and answers for scanning, listing, packing and shipping with ScanLister. Pick a topic from the left, or browse everything below.

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Getting Started

Install ScanLister and connect your hardware.

Getting Started

Installing ScanLister on Windows

Download the installer, clear the Windows SmartScreen warning, enter your license key and run the quick setup. About two minutes, start to finish.

Getting Started

Installing ScanLister on Mac

Mac users need to allow the app in Security & Privacy on first launch before ScanLister will open.

Getting Started

Setting up ScanLister

Walk through the ScanLister setup wizard: choose a theme, connect your Amazon seller account, set your pricing rules and configure a label printer.

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Listing Your Items

Scan, price, grade and label your inventory.

Listing Your Items

Listing and Shipping your Items from Start to Finish

This video provides a walkthrough on listing products for Fulfillment by Amazon (FBA) and creating a shipment using Scanlister.Preparing and Listing Items.

Listing Your Items

Detailed Listing Mode

ScanLister’s Detailed Mode provides live Amazon pricing, offer filters, historical stats, profit data, note building, and listing tools.

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Box Content

Declare what's inside every box you ship.

Box Content

A Complete Tour of the Box Contents Screen

This video provides a comprehensive tour of the Scanlister box contents screen, designed to help users pack shipments efficiently and communicate box contents to Amazon.

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Billing and License Keys

Reset your password, find your license keys, update billing, cancel and renew.

Billing and License Keys

How to Reset your Password

Reset the password for your ScanLister customer portal using the email address from your original purchase, then sign in to manage your account.

Billing and License Keys

How to Manage your License Keys

Find your ScanLister license keys in the customer portal, check the activations on each, and deactivate a license from a computer you no longer use.

Billing and License Keys

How to Update your Payment Method

Update the card on file for your ScanLister subscription from the customer portal. The first payment after the change is prorated to your renewal date.

Billing and License Keys

How to Cancel your Subscription

Cancel auto-renew on your ScanLister subscription yourself, from the Subscriptions section of the customer portal. No need to email support.

Billing and License Keys

How to Renew a Canceled Subscription

Restart a canceled ScanLister subscription yourself from the customer portal: filter the Subscriptions list by Canceled, then click Renew. No email needed.

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Settings

Pricing rules, templates, marketplaces and users.

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Video Walkthroughs

Watch the whole workflow end to end.

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FAQs & Troubleshooting

Quick answers to the questions we get most.

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Researching an Item

Read price history, rank, offers and profit before you list.

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Listings Manager

Review sessions, check profit, relist and combine shipments.

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Affiliate Program

Earn 25% recurring by referring other sellers to ScanLister.

Affiliate Program

How to apply for the ScanLister affiliate program

How current and past ScanLister users apply for the 25% recurring affiliate program from inside their account, with screenshots of every step.