How to Reset your Password

ScanLister’s customer portal moved to a new system, so the first time you sign in you may need to set a password. It takes a minute and you only do it once.

1. Go to the Dashboard and select Log in to Account Dashboard

Sign in at scanlister.com/login, then select Log in to Account Dashboard.

2. Select Forgot your password?

3. Use the same email address associated with your original ScanLister purchase

This is the address your licenses are attached to. A different one won’t find your account.

4. Follow the instructions in your email to create a new password

Once you’re in, you can manage your license keys and update your payment method.

Why does the portal look different?

ScanLister recently upgraded to a new billing and license management system powered by Freemius.

This gives customers improved account management features, including self-service license deactivation and reactivation.

You are still managing your ScanLister account and licenses — only the underlying customer portal has changed.

For more details about the migration, you can read our full update here: ScanLister Update: New Billing & License System — Freemius Migration.