ScanLister Help Center

Guides and answers for scanning, listing, packing and shipping with ScanLister. Pick a topic from the left, or browse everything below.

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Getting Started

Install ScanLister and connect your hardware.

Getting Started

Installing ScanLister on Windows

Download the installer, clear the Windows SmartScreen warning, enter your license key and run the quick setup. About two minutes, start to finish.

Getting Started

Installing ScanLister on Mac

Download the installer, drag ScanLister into Applications, allow it on first launch and enter your license key. About two minutes, start to finish.

Getting Started

Setting up ScanLister

Walk through the ScanLister setup wizard: choose a theme, connect your Amazon seller account, set your pricing rules and configure a label printer.

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Listing Your Items

Scan, price, grade and label your inventory.

Listing Your Items

Listing and Shipping Items from Start to Finish

A video walkthrough of listing products for Fulfillment by Amazon (FBA) in ScanLister and creating your shipment, from preparing items to shipping.

Listing Your Items

Detailed Listing Mode

ScanLister’s Detailed Mode provides live Amazon pricing, offer filters, historical stats, profit data, note building, and listing tools.

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Box Content

Declare what's inside every box you ship.

Box Content

A Complete Tour of the Box Contents Screen

A video tour of the ScanLister box contents screen, showing how to pack FBA shipments efficiently and send box content information to Amazon.

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Billing and License Keys

Reset your password, find your license keys, update billing, cancel and renew.

Billing and License Keys

How to Reset your Password

Reset the password for your ScanLister customer portal using the email address from your original purchase, then sign in to manage your account.

Billing and License Keys

How to Manage your License Keys

Find your ScanLister license keys in the customer portal, check the activations on each, and deactivate a license from a computer you no longer use.

Billing and License Keys

How to Update your Payment Method

Update the card on file for your ScanLister subscription from the customer portal. The first payment after the change is prorated to your renewal date.

Billing and License Keys

How to Cancel your Subscription

Cancel auto-renew on your ScanLister subscription yourself, from the Subscriptions section of the customer portal. No need to email support.

Billing and License Keys

How to Renew a Canceled Subscription

Restart a canceled ScanLister subscription yourself from the customer portal: filter the Subscriptions list by Canceled, then click Renew. No email needed.

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Settings

Pricing rules, templates, marketplaces and users.

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Video Walkthroughs

Watch the whole workflow end to end.

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FAQs & Troubleshooting

Quick answers to the questions we get most.

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Listings Manager

Review sessions, check profit, relist and combine shipments.

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Affiliate Program

Earn 25% recurring by referring other sellers to ScanLister.

Affiliate Program

How to apply for the ScanLister affiliate program

How current and past ScanLister users apply for the 25% recurring affiliate program from inside their account, with screenshots of every step.

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Upgrading to ScanLister 4

Move from ScanLister 3 to ScanLister 4 and keep your settings, license key, and Amazon connection.

Upgrading to ScanLister 4

Upgrading to Scanlister 4 on a Mac

Upgrading from ScanLister 3 on a Mac? Download v4, choose Replace or Keep Both, and your settings, license key, and Amazon connection carry over.

Upgrading to ScanLister 4

Upgrading to ScanLister 4 on Windows

Upgrading from ScanLister 3 on a PC? Download v4, choose Replace or Keep Both, and your settings, license key, and Amazon connection carry over.

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Selling on eBay

List on eBay alongside Amazon, sell FBA stock on eBay, and manage shared stock.

Selling on eBay

Getting Started with eBay

Connect your eBay US, UK or Canada seller account to ScanLister and set up the payment, return and shipping policies eBay needs before you list.

Selling on eBay

Listing on Amazon and eBay Together

Use an Amazon + eBay session to list every item you scan on Amazon (FBM) and eBay in one pass, with one shared stock count across both marketplaces.

Selling on eBay

Listing on eBay Only

Start an eBay session to scan, price and list items straight to eBay as fixed price listings, using the Amazon catalog for titles, details and photos.

Selling on eBay

Adding eBay to Items You Sell on Amazon

List items you already sell on Amazon on eBay too, straight from the Inventory screen. Review prices, weights and categories on the eBay Listing tab.

Selling on eBay

Selling FBA Items on eBay

Sell your FBA inventory on eBay. When an item sells, ScanLister places the order with Amazon, Amazon ships it, and tracking goes back to eBay for you.

Selling on eBay

Managing Your eBay Listings

Manage your eBay listings in ScanLister: shared stock, merging and unlinking listings, revising, ending and deleting, and how eBay orders reach Orders.

Selling on eBay

eBay Settings: Policies, Photos, Description and Weight

Set the defaults every eBay listing starts from: shipping, return and payment policies, stock photos, the listing description, and preset package weights.